MPulse Implementation Success Guarantee
Here at MPulse, we’re invested in your success. That’s why we offer the MPulse Implementation Success Guarantee: If your CMMS implementation isn’t successful by your first anniversary, MPulse will repeat the purchased implementation service at no charge to you*.
The MPulse Implementation Success Guarantee is available to new customers who purchase our Assured Implementation Program (AIP) or current customers who sign up for our Assess, Adjust, and Implement (AAI) services.
We back up our promises to customers who purchase our implementation services by developing…
- Three mutually agreed upon goals
- An action plan to meet those goals
- A schedule with targeted completion dates
A Goal-Oriented Approach
We’ll help you create measurable results by working through the following “SMART” goal-defining process.
Specific
- What needs to be done?
- Who owns the goal?
- Who supports the goal?
Measurable
- When is it complete?
- What is the starting point?
- How many, how often, how much?
Achievable
- Is target date realistic?
- Is support available?
- Are resources available?
Relevant
- Is goal important?
- Will it create benefit?
- Does it drive other initiatives?
Time-Bound
- Does your goal include dates?
Action Plan and Schedule
After defining these mutually agreed upon goals, MPulse helps you outline the key actions required to complete the goal, including who needs to take the action and the targeted completion dates.
Measurable Results
We offer the MPulse Implementation Success Guarantee because we’re sure you’ll see results with our implementation services. Contact us to learn how MPulse can help your organization achieve maintenance success.
*Terms and conditions apply
