MPulse Software, Inc announced an expansion of the company's international presence through a new partnership with Servetech AEG, an industrial automation consulting services provider serving countries in the Gulf Cooperation Council (GCC). Under the agreement, Servetech became an MPulse Certified Solution Provider of computerized maintenance management system (CMMS) software in the Gulf region, serving clients in the food and beverage, water filtration and treatment, facility management, and infrastructure sectors.
"We're excited about adding Servetech to our MPulse Certified Solution Provider team. This partnership will provide local expertise, training, and support for MPulse products in what was previously an underserved region," said Steve Brous, MPulse Software President & CEO. "Servetech's current and prospective clients in equipment and facilities maintenance organizations are an excellent match for MPulse's reliable scheduling, tracking, and reporting tools."
As an MPulse Certified Solution Provider, Servetech will offer sales, training, and support services for MPulse CMMS software in the United Arab Emirates, Oman, Saudi Arabia, Qatar, Bahrain, and Kuwait. Under the agreement, Servetech went through a rigorous training and certification process conducted on-site in their Dubai office by Jeff Miller, MPulse Region Manager.
"We were impressed with the Servetech team's dedication to serving their customers," Miller explained. "This philosophy was an excellent fit with MPulse's strong emphasis on supporting long-term customer relationships through our training and support programs."
"MPulse's reputation for quality products and excellent support services preceded them," explained Kamlesh Garia, Servetech AEG General Manager. "As an MPulse Certified Solution Provider, now we can offer scalable solutions to help our current and prospective clients reduce downtime, extend equipment life, and easily manage preventive maintenance schedules. We are excited to offer the ability to improve efficiencies, keep production lines running, and keep facilities in top-notch condition with MPulse CMMS software."