Maintenance & Support Program

The MPulse Maintenance & Support Program (MSP) is one of the most affordable and comprehensive software maintenance programs in the industry. The MSP is our commitment to your success by ensuring you have the tools and resources to get the most from your MPulse implementation.  MSP subscription benefits include:

  • The latest software updates - If you're an existing customer and not currently running MPulse 8, you're entitled to the latest MPulse technology.  Contact Customer Care (800-793-0170) for information on available updates and how to get them installed quickly and easily.
  • Toll-free and email access to our Support team - Based in Eugene, Oregon, our experienced support team is available to help answer your technical questions.
  • Support Portal - exclusive access to our 24/7 online resource for updates, knowledge base articles, and videos.
  • Training Resources - instructional videos, online courses, and classroom training options are all available.
  • Application Hosting Service - No server, no problem.  You can install MPulse 8 on your local server if you choose, but if not, we'll provide the data and web service hosting for you.
  • Lateral product scalability - If your maintenance needs change and you need more functionality, we'll take the full retail value of your current MPulse implementation and apply it to your upgrade. 
  • Exclusive invitations to maintenance management webinars
  • Special periodic promotion discounts for add-ons, upgrades and more