Kathy Gottfried, Customer Care Manager

Kathy has spent 24 years in the software industry. She puts that experience to work providing world-class customer service for thousands of MPulse customers. Her current role as the Customer Care Manager involves managing the company’s software Maintenance & Support Program.

Kathy prides herself on being the ultimate “customer advocate,” and ensuring that every customer gets individualized personal service and the right products they need to succeed.

When not providing amazing customer service, Kathy enjoys working as a mixed media artist/teacher and spending time with her partner Keith and dog Rosco at their lake cabin on the Oregon coast.  She is a DIY home remodeler and loves scavenging recycled building materials at local sustainable building and secondhand stores.

Kathy Gottfried, MPulse Customer Care Manager