Back to CMMS Basics, Part 11: What’s the Best Way to Train My Crew to Use It?

21st December 2017

New customers always want to know the secret to successful CMMS implementations.

It’s simple—the successful ones invest in high-quality training.

As we've discussed, just like every maintenance manager’s needs are not the same, training isn’t one size fits all. Part of your initial research—and your quotes—should include training that fits your goals, schedule, and budget.

The best way to train your maintenance team to use CMMS software depends on several factors—including budget, number of employees, and location. It’s important to pick the right one for your organization.

Let’s talk about each training method to give you an idea about what you can expect.

What Are the Benefits of On-Site Training?

On-site training includes a trainer who travels to your location (or locations, if you have more than one). It’s is the best way to get hands-on training that you can customize to fit your specific needs.

Typically, you’ll work directly with a trainer in your own workplace, using your own workflows and data. It’s easy to ask questions and get answers to specific questions. However, on-site training is not as effective for large groups and may be pricey for some organizations.

What Are the Benefits of Classroom Training?

Sending employees to training courses in a classroom environment is another option. Traveling off-site means they aren’t distracted by other things when they’re away from the office or plant.

Everyone gets the same information at the same time in a classroom setting, and it works well for large groups. Even if you can’t send all your employees for classroom training, it’s beneficial to send key users so they can come back and train other coworkers.

What Are the Benefits of Online Training?

Online and/or computer-based training works well when you need cost-effective training for multiple people in different locations with different schedules. It’s also great for refresher training.

Recorded training sessions offer a lot of flexibility and is a great method for self-direction. Live online trainings often can address specific questions.

Whatever method you choose, investing in CMMS software without training your people to use it is penny-wise and pound-foolish. CMMS training directly impacts your CMMS success—and your bottom line.

Next, we’ll talk about support services. In the meantime, we’re happy to help. Contact us

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