What Are Your Emergency Repairs Trying to Tell You?


In the maintenance management profession, we emphasize preventive maintenance as a way to reduce emergency repairs and lost production.  But it’s nearly impossible to predict and prevent all failures.

Emergency repairs interrupt your organization’s workflow. But they’re also an opportunity to collect valuable data to help prevent the next failure. That’s where your CMMS software can help.

Capture Repair Data in Your CMMS Software

One of the key drivers for implementing CMMS software is work order management. Here at MPulse, we consider work order management to be the heart of our CMMS solutions package.

You know work order management can automate schedules for both employees and contract workers. It also eliminates lost information between shifts, reducing confusion and errors.

Work order data also helps you capture important details about repairs from your technicians. And that’s where you can see what’s really going on.

Your technicians document a lot of data on every work order, including…

  • Failure type
  • Failure reason
  • Resolution
  • Failure interval
  • Repair time
  • Parts needed for repair

So what can that data tell you?

Analyze Repair Data with CMMS Software

Your goal is to find the root cause the problem so you can find a solution that will prevent the failure from happening again.

With CMMS software, you’ll know…

  • Asset
  • Repair type and frequency
  • Repair patterns
  • Priority
  • Labor hours and costs
  • Parts costs
  • Lead time to source the part, if not stocked
  • Impact on production
  • Custom information specific to your organization

When you evaluate your maintenance operations with CMMS software, suddenly you see things differently. You’ll have a picture that shows how your operations are functioning and where you might make changes to improve. Patterns will emerge. Then, based on solid data, you can make good decisions.

Plus, you can act on this information in other ways. Maybe you’ll do a life cycle cost analysis to help determine when it’s costing you more in time and money to keep something running compared to replacing the unit. Or perhaps you’ll test out a change to your PM schedule to see if it would prevent that component from breaking down in the middle of the production line.

Information is power. The power of CMMS data lies in the questions you can now answer, both for your department and your organization as a whole.

Smart, proactive maintenance managers take advantage of CMMS software to forecast, manage, and monitor maintenance activities. Combined with preventive and predictive maintenance tools, you’ll have a strategy to keep assets running and unplanned maintenance to a minimum.

How can you use CMMS software to understand your emergency repair data? Contact us. We’re happy to share the secrets we’ve learned over the years.