PM scheduling helped in another way as well. Matt’s team spent less time on paperwork—entering information and updating spreadsheets—because everything was captured in one place at one time.
“Not to mention, we had fewer complaints because paperwork is definitely one of the less popular parts of the job,” he said. “Reducing the data entry alone was enough to get the team’s buy-in.”
After the PM schedules are set up, it was easier for Matt to spot problems with the workflows. Using his MPulse CMMS data, he changed a few things in his department, by…
- Redistributing some tasks to employees with stronger backgrounds in that skill set
- Training other employees so they could take on new and different tasks
- Hiring another tech to focus primarily on PMs for key assets
- Streamlining the inventory ordering process so his techs weren’t waiting for frequently used parts
After a few months, Matt succeeded in his goal to get to 100% PM completion rate. But he also discovered that his metric didn’t give him the whole picture.
Next time, we’ll share another PM performance metric that helped Matt—and can help you too.