“With our MPulse PM system we were able to reduce downtime and maintenance costs even though our equipment is aging."

Maintenance Team Lead, Rexam PLC

"MPulse has been with us every step of the way as our business expanded. Consistently outstanding service."

Facilities Coordinator, Chicos FAS, Inc. Distribution Center

"With our MPulse PM system we were able to reduce downtime and maintenance costs even though our equipment is aging."

Total Productive Maintenance Team Lead, Rexam PLC

 "The MPulse technical support team is easy to get ahold of, they return my calls promptly, and they've helped me immensely."

CMMS Administrator, Village on the Isle

 "Thanks to the MPulse staff for patiently working with our IT techs and troubleshooting the issues. Everyone at MPulse did an outstanding job."

Maintenance Dept. Superintendent, Weyerhaeuser Hardwoods

"This program has been a money saver for this organization."

Public Works and Operations Manager, Port of Port Angeles, WA

"Why can't all companies provide service like this?"

Plant Engineer, AFC Cable Systems

"In my career as an IT professional, I have never worked with a better software support team."

Network Administrator, Vanderhorst Brothers, Inc.

 "We were able to satisfy our Lean Manufacturing auditors and score well using MPulse."

Total Productive Maintenance Team Lead, Rexam PLC

 "The inspectors and auditors loved the color reports. I never knew how much impact it could have."

Total Productive Maintenance Team Lead, Rexam PLC

 "The tech support is the best I've ever worked with."

Maintenance Coordinator, Phelps County Regional Medical Center

"Before I had MPulse reporting, it took me almost 4 days to get the reports my boss needs. Now I produce the reports in 2 hours."

Administrator, Sutter Medical Center of Santa Rosa

"As a result of using MPulse, we have had less breakdowns and repairs."

Public Works and Operations Manager, Port of Port Angeles, WA

 "As a result of using MPulse, we have had less breakdowns and repairs."

Public Works and Operations Manager, Port of Port Angeles, WA

"This program is very easy to use and takes about an hour each week to generate next week's work orders."

Public Works and Operations Manager, Port of Port Angeles, WA

"I can find anything I need in a few clicks."

Maintenance Coordinator, Caster Properties, Inc.

"I love the recurring work orders. Huge time saver!"

Maintenance Coordinator, Caster Properties, Inc.

"MPulse is 10/10, if we had to put a number on it."

Lodging Director, Roche Harbor Resort

"The best tool in my box."

Maintenance Manager, Techni-Tool

"Employees love it because they can follow up on previously submitted work orders."

Maintenance/Purchasing Administrator, Shaw Conference Center

"I give this program at least a 9.5 out of 10."

Maintenance/Purchasing Administrator, Shaw Conference Center

Software Editions

MPulse provides maintenance software solutions to fit businesses of every size. Whether you run a small maintenance shop or manage maintenance for a large enterprise, we have a software package that will make your organization more productive and profitable.

And you can always scale any MPulse Software edition by adding users and locations.

Find the solution that is right for you by exploring our software editions, below. View by “Graphic” to quickly see features and functions associated with each package; view by “Chart” to compare editions side by side.

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View the full suite of MPulse CMMS solutions, ranging from work order tracking to inventory control and full maintenance management. Read more

  •  

  • Bronze

  • Silver

  • Gold

  • Platinum

  •  

    Good

    Better

    Best

    Premium, Enterprise-Grade

  • Package Description

    Basic preventive maintenance (PM) and work order management package for equipment & facility managers.

    Full-featured PM and work order management package plus the ability to receive, manage and update service requests from unlimited service requesters. Ideal for facility management and equipment repair management.

    Comprehensive suite of features and functionality, including PM and work order management.  Advanced inventory Control and Vendor Management also included. Sophisticated features include detailed financial tracking and extensive field-level customizability.

    The MPulse Platinum Edition includes everything in all of MPulse's basic packages, access to our Custom Solutions Framework, AND all of our feature extension modules.

  • Best For

    Equipment Maintenance Managers

    Equipment Maintenance Managers & Facility Managers

    The "Gold Standard" for maintenance teams of all types and sizes. Excellent for financial managers too.

    Large maintenance teams with complex management, tracking, and reporting needs. Perfect for IT managers dealing with complex multi-system integrations. Great for multi-location operations.

  • Concurrent User Licenses

    1

    3

    5

    10

  • Service Requester Licenses Included

    None

    Unlimited

    Unlimited

    Unlimited

  • Asset Types

    Equipment & Buildings

    Equipment & Buildings + 1 additional asset type (Vehicles, Grounds, or Rooms)

    All Asset Types

    • Equipment
    • Buildings
    • Grounds
    • Rooms
    • Vehicles

    All Asset Types

    • Equipment
    • Buildings
    • Grounds
    • Rooms
    • Vehicles
  • Professional SSAE16-Certified Hosting

    Included

    Included

    Included

    Included

Functions

  • PM Scheduling & Tracking (Time & Meter)

  • Work Order Management

  • Basic Inventory Control

  • Employee Records

  • Service Request Management

  • Key & Lock Management

    Optional
    Upgrade

  • Vendor Management

    Optional
    Upgrade

    Optional
    Upgrade

  • Advanced Inventory Control

    Optional
    upgrade

    Optional
    upgrade

  • Purchase Requisitions

    Optional
    Upgrade

    Optional
    Upgrade

    Optional
    Upgrade

Features

  • Maintenance Management Dashboard

  • MobileWorks Mobile App Licenses

    1

    3

    5

    10

  • User-definable Graphical Reporting

  • Media Integration

  • Cost Center Budgeting & Tracking

  • Advanced EAM Tracking

  • Unlimited Custom Tabs & Fields

Feature Extension Modules

  • Role-Based Access Control (RBAC)

    Optional

    Optional

    Optional

    Included

  • Request Approval Routing Manager

    Optional

    Optional

    Optional

    Included

  • Asset Status Board

    Optional

    Optional

    Optional

    Included

  • Condition-Based Maintenance

    Optional

    Optional

    Optional

    Included

  • Inventory Clerk with Barcode Scanner

    Optional

    Optional

    Optional

    Included

MPulse Platinum

  • 10 concurrent desktop users
  • 10 concurrent mobile users
  • All core modules
  • All feature extension modules
  • Every Feature Extension Module Included
      Every Available Upgrade Module Included

      MPulse Platinum is a complete CMMS/EAM solution. When you buy Platinum, you get everything we make and enough concurrent user licenses for 20 or more users.
    • MPulse Gold

        • Everything in Silver & Bronze
        • 5 concurrent desktop users
        • 5 concurrent mobile users
        • All asset types
        • These additional features & functions...
        • Vendor Management*
            Vendor Management*

            Manage all your vendors in one place. Track which vendors provide which services, and find out who is available for work. Also track when and how vendors performed on previous work orders. Vendor Management provides a direct link between the vendors you depend on and the work orders you manage.
        • Advanced Inventory Control*
            Advanced Inventory Control

            Offers advanced features that go far beyond Basic Inventory. They include multiple stockroom management, inventory min/max levels to ensure timely reorders, and the ability to purchase, store, and use inventory by different units (e.g., oil: buy in barrel, store by the gallon, use by the quart).
        • Cost Center Budgeting & Tracking
            Cost Center Budgeting & Tracking

            For many organizations, tracking costs by individual asset or location doesn’t provide a view of spending that matches your company financial structure. MPulse Cost Center Budgeting and Tracking allows you to group assets and their associated maintenance costs into the cost centers you define. Create budgets for those cost centers and quickly get a clear view of how you’re performing against them.
        • Advanced EAM Tracking
            Advanced EAM Tracking

            CMMS is evolving into Enterprise Asset Management (EAM), and MPulse is evolving with it. In our full-featured Gold and Platinum editions, we offer Advanced EAM Tracking tools to help you conduct detailed analysis of financial and business metrics, and to understand definitively how your decisions affect true asset cost, asset lifecycle, and overall operational expenditures.
        • Unlimited Custom Tabs & Fields
            Unlimited Custom Tabs & Fields

            MPulse Unlimited Custom Tabs & Fields gives you the ability to store data that is specific to your organization’s special needs in custom fields that you create and label. It provides “customization on the fly,” without the need for expensive custom development work. Does your company have special parts codes? Tag numbers? Photos? Documents? This features gives you room for all that and more, inside MPulse.
        *Also available as a Feature Extension Module for Silver and Bronze.
      • MPulse Silver

          • Everything in Bronze
          • 3 concurrent desktop users
          • 3 concurrent mobile users
          • 3 asset types (choose a third)
          • Unlimited service requesters
          • These additional functions...
          • Service Request Management
              Service Request Management

              Extend MPulse to your customers. With Service Request Management, your maintenance customers can enter and initiate service requests and monitor the progress of their requests as your team completes repairs.
          • Key & Lock Management*
              Key & Lock Management*

              Manage keys and security for your assets with Key & Lock Management. Know exactly who has had access and when.
        • MPulse Bronze

            • 1 concurrent desktop user
            • 1 concurrent mobile user
            • 2 asset types (equipment & buildings)
            • These features & functions...
            • PM Scheduling
                PM Scheduling

                Never miss another preventive maintenance event. MPulse PM Scheduling & Tracking enables you to establish, monitor, and execute both time- and meter-based preventive maintenance schedules. Whether it’s 10 assets or thousands, PM Scheduling & Tracking makes it easy.
            • Employee Records
                Employee Records

                Manage all facets of employee records: status, skill level, billing rate, and more. Easily match employees to the assets they maintain, and assign tasks accordingly.
            • Basic Inventory with PartLink™
                Basic Inventory with PartLink™

                Basic Inventory with PartLink™ allows you to automatically link parts used with assets when you close a work order. It enables more accurate tracking of inventory costs, without the need for a more complicated inventory management system.
            • Work Order Management
                Work Order Management

                Work Order Management is the heart of any CMMS. All MPulse editions include a comprehensive work order management system that provides asset-level tracking capabilities, advanced routing, and highly configurable status reporting features.
            • MobileWorks
              Mobile App
                MobileWorks Mobile App

                Busy maintenance managers and technicians are often in the field making repairs, not chained to a computer at their desk. MPulse Mobileworks uses wireless technology and your smartphone to break those chains. Manage, initiate, and complete work orders wirelessly on your handheld device.
            • Maintenance Advisor Dashboard
                Maintenance Advisor Dashboard

                The Maintenance Advisor Dashboard is the MPulse home screen. This highly configurable “command center console” puts your most important data front and center, where you don’t have to dig for it. In addition to charts and graphs, our Media Integration feature allows you to link videos, photos, documents, and websites to your Dashboard as well. You decide what you need on Maintenance Advisor, and it’s right there waiting for you every time you sign in.
            • User-Definable Graphical Reporting
                User-Definable Graphical Reporting

                You should be able to easily access the numbers you need to make important decisions at any time. MPulse User-Definable Graphic Reporting provides that information in easy-to-create, easy-to-read graphic reports—that you define. Bar charts, line charts, pie charts, you name it. We’ve got the most flexible, easy-to-use graphic reporting in the industry.
            • Media Integration
                Media Integration

                In our ever-evolving, network-connected world, we can quickly and easily access valuable information resources from all over our organization and all over the globe. MPulse Media Integration allows you to link from MPulse to important documents, videos, photos, supplier websites, intranets, and more. With one click, you can see anything you need to access.

Feature Extension Modules

  • Role-based Access Control (RBAC)
      Role-based Access Control (RBAC)

      RBAC allows administrators to provide access to different data sets, features, and functions based on different user “roles.” Based on settings you control, Technicians, Maintenance Managers, and Financial Managers may only access the portions of the application relevant to their roles.
  • Purchase Requisitions
      Purchase Requisitions

      A comprehensive tool for managing parts requisitioning and ordering. MPulse Purchase Requisition System monitors work orders, reorder lists, and requisition records, and produces requisitions or POs as needed. It also allows you to easily track orders and requisitions all the way through receiving and restocking. Also includes Vendor Management.
  • Request Approval Routing Manager
      Request Approval Routing Manager

      Automatically filter maintenance requests based on predetermined criteria, then route them to appropriate personnel for review and approval. Building requests are routed to Building Maintenance, HVAC requests to HVAC technicians, and grounds requests to Grounds Maintenance.
  • Asset Status Board
      Asset Status Board

      With the Asset Status Board, monitor the maintenance status of thousands of assets at a glance. The health of assets or groups of assets is displayed with a simple color-coded, red/yellow/green "stoplight" indicator grid.
  • Condition- Based Maintenance
      Condition- Based Maintenance

      Move beyond simple time- or meter-based maintenance. With CTM, you can monitor multiple meters (e.g., revolutions, psi, and hours) on a single asset. You can then trigger work orders based on threshold readings defined for those meters.
  • Inventory Clerk with Barcode Scanner (ICBS)
      Inventory Clerk with Barcode Scanner (ICBS)

      Your virtual inventory clerk, ICBS, includes a handheld barcode scanner. You’ll always have an accurate count of all the parts coming and going from your spare parts room, and can easily connect them to the associated work orders and assets.
 

MPulse Bronze
 
Ideal for: Equipment Maintenance Managers
 
MPulse Bronze is an entry-level solution for preventive maintenance (PM) and work order management. Our Bronze package helps small maintenance teams gain better control over their scheduling and tracking processes so they can use resources wisely and measure results accurately.
 
MPulse Silver
 
Ideal for: Equipment Maintenance Managers & Facility Managers
 
MPulse Silver has all the great preventive maintenance and work order management features included in Bronze. In addition, you gain the ability to receive, manage, and update service requests from unlimited requesters. If you have inbound maintenance requests, Silver is your solution.
 
MPulse Gold
 
Ideal for: All sizes and types of maintenance operations. Includes sophisticated financial tracking tools.
 
MPulse Gold offers a full suite of features and functions—from managing PMs, work orders, and service requests, to tracking and controlling inventory and managing vendors. Sophisticated features, like asset-level financial tracking, make this package a professional-grade tool for experienced maintenance teams of all types and sizes.
 
MPulse Platinum
 
Ideal for: Large, complex organizations. Geographically dispersed enterprises. Multi-system integrations.
 
MPulse Platinum is our most comprehensive software package.  It offers all the core features and functions offered in our entire product line, as well as access to our Custom Solutions Framework. All our feature extension modules are also included. MPulse Platinum makes management, tracking, and reporting easier for even the largest, most complex maintenance operations.