 |
|
|||
| MORE ON NSLIJ | ||
| CUSTOMER SPOTLIGHT ON NORTH SHORE LIJ | ||
| As the largest employer in Long Island and one of the largest healthcare systems in the United States, the North Shore-Long Island Jewish (LIJ) Health System is "Setting New Standards in Healthcare" every day. Headquartered in Great Neck, New York, North Shore-LIJ Health System caters to Queens, Staten Island, and Long Island with the goal of providing an unparalleled spectrum of services. The company boasts 15 hospitals (including three world-class tertiary hospitals, as well as a nationally recognized children's hospital and a psychiatric facility, hospice and home care services, a major medical research institute, and numerous other health-related facilities). Recently, our Sales Manager, Cheryl Holmes, had an opportunity to speak with Rosann Bosso, Projects & Contract Coordinator - Real Estate Division. Rosann's position requires her to keep track of vendor contracts and inspection records in order to comply with the Department of Health's and the Joint Commission of Hospital Accreditation's requirements. The most important feature in MPulse that Rosann utilizes is the ability to track multiple contracts per facility. Emergency systems, including fire and safety, egress lighting, generators, alarms, and sprinklers are just a few of the contracts they manage. Other contracts include air conditioning, oil burner services, landscaping, and snow removal. Rosann has taken advantage of MPulse's customizable options and created an extensive template to track all of this data. This allows her to dispatch work quickly, as well as renew and review contracts. Rosann also utilizes additional MPulse features by customizing the work order and scheduled maintenance screens.
Data
Tracking Template(s) created by Rosann Bosso of North Shore-LIJ
Health System.
Recently, North Shore-LIJ was given the task of creating metrics on maintenance statistics. "I was able to push a button, pull the information into [Microsoft Excel™], and create the reports," Rosann told us. "I don't think we could have done it, had we not had MPulse. It certainly has simplified keeping track of what we do and how we do it." For their next project of implementing mobile technology, Rosann mentions that she is looking forward to working with the MPulse support staff again. "I call MPulse Support all the time with questions, that I think are silly, and they don't laugh at me. They work with me to pull the right question out. They are patient and always answer my questions." MPulse Maintenance Software caters to diverse organizations within the maintenance industry. It is always a pleasure learning how each customer utilizes MPulse to meet their needs. If you would like to have your company showcased in our Customer Spotlight, e-mail us today. |
