“With our MPulse PM system we were able to reduce downtime and maintenance costs even though our equipment is aging."

Maintenance Team Lead, Rexam PLC

"MPulse has been with us every step of the way as our business expanded. Consistently outstanding service."

Facilities Coordinator, Chicos FAS, Inc. Distribution Center

"With our MPulse PM system we were able to reduce downtime and maintenance costs even though our equipment is aging."

Total Productive Maintenance Team Lead, Rexam PLC

 "The MPulse technical support team is easy to get ahold of, they return my calls promptly, and they've helped me immensely."

CMMS Administrator, Village on the Isle

 "Thanks to the MPulse staff for patiently working with our IT techs and troubleshooting the issues. Everyone at MPulse did an outstanding job."

Maintenance Dept. Superintendent, Weyerhaeuser Hardwoods

"This program has been a money saver for this organization."

Public Works and Operations Manager, Port of Port Angeles, WA

"Why can't all companies provide service like this?"

Plant Engineer, AFC Cable Systems

"In my career as an IT professional, I have never worked with a better software support team."

Network Administrator, Vanderhorst Brothers, Inc.

 "We were able to satisfy our Lean Manufacturing auditors and score well using MPulse."

Total Productive Maintenance Team Lead, Rexam PLC

 "The inspectors and auditors loved the color reports. I never knew how much impact it could have."

Total Productive Maintenance Team Lead, Rexam PLC

 "The tech support is the best I've ever worked with."

Maintenance Coordinator, Phelps County Regional Medical Center

"Before I had MPulse reporting, it took me almost 4 days to get the reports my boss needs. Now I produce the reports in 2 hours."

Administrator, Sutter Medical Center of Santa Rosa

"As a result of using MPulse, we have had less breakdowns and repairs."

Public Works and Operations Manager, Port of Port Angeles, WA

 "As a result of using MPulse, we have had less breakdowns and repairs."

Public Works and Operations Manager, Port of Port Angeles, WA

"This program is very easy to use and takes about an hour each week to generate next week's work orders."

Public Works and Operations Manager, Port of Port Angeles, WA

"I can find anything I need in a few clicks."

Maintenance Coordinator, Caster Properties, Inc.

"I love the recurring work orders. Huge time saver!"

Maintenance Coordinator, Caster Properties, Inc.

"MPulse is 10/10, if we had to put a number on it."

Lodging Director, Roche Harbor Resort

"The best tool in my box."

Maintenance Manager, Techni-Tool

"Employees love it because they can follow up on previously submitted work orders."

Maintenance/Purchasing Administrator, Shaw Conference Center

"I give this program at least a 9.5 out of 10."

Maintenance/Purchasing Administrator, Shaw Conference Center

Contact Support

We know providing outstanding support for our customers is one of our most important jobs.  When you call MPulse for support, you won't be routed to some anonymous overseas call center.  You'll get a friendly, highly trained MPulse employee right here in our Eugene, OR headquarters.  Our average response time is diligently monitored and we're proud of the fact that we resolve most support issues in one phone call.  We look forward to helping you get the most out of MPulse Maintenance Software.

We provide support by phone and email, and through our MPulse Support Portal where you can submit a support request online.

Telephone Support Hours: 8AM - 5PM Pacific Time, weekdays.  Closed on major holidays.

USA and Canada
Phone: (800) 944-1796
Fax: (541) 302-6680
Email: support@mpulsesoftware.com

All other countries:
Phone: (541) 302-6677
Fax: (541) 302-6680
Email: support@mpulsesoftware.com

Click here to visit our Support Portal - MSP subscription is required